Privacy Policy

This Privacy Policy describes how Gold Coast Water Pros, LLC ("Gold Coast Water Pros," "we," "us," or "our") collects, uses, and shares information about you when you use our website at www.goldcoastwaterpros.com (the "Site") or contact us about our services.

1. Information We Collect

Information you provide directly

When you fill out a form, call us, or send us an email, we may collect:

• Your name
• Your email address
• Your phone number
• Your property address (for water quality research purposes)
• Any other information you choose to provide

Information collected automatically

When you visit the Site, we or our service providers may automatically collect certain information, including your IP address, browser type, pages viewed, and the date and time of your visit. This information is used to improve the Site and understand how visitors use it.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Send you the Free Water Assessment or assessment you requested
• Contact you about your water treatment project
• Send follow-up communications related to your inquiry
• Improve and maintain the Site
• Comply with applicable law

3. Text Message (SMS) Communications and A2P Consent

To opt out of text messages at any time, reply STOP to any message we send you. For help, reply HELP. You may also opt out by emailing contact@goldcoastwaterpros.com or calling 954-335-4470.

Opting out of text messages does not affect your ability to receive service from us.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (such as our CRM platform, scheduling tools, and communication services), subject to confidentiality obligations.
• Legal authorities if required by law or to protect our rights.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve the Site experience and understand traffic patterns. You can control cookies through your browser settings. Disabling cookies may affect some Site functionality.

6. Data Retention

We retain your information for as long as necessary to provide services to you and as required by applicable law. You may request deletion of your information by contacting us at the details below.

7. Your Choices

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

8. Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Gold Coast Water Pros, LLC
Phone: 954-335-4470
Email: contact@goldcoastwaterpros.com